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Arch and Podium
  • Can I leave my car when picking up the RV?
    Yes. We allow parking at our location for your trip. $25 per car.
  • Can I walk around while the RV is in motion
    All passengers should use the provided seatbelts. The total number of seatbelts will vary according to the vehicle and according to the floor plan of the actual vehicle you are using. Child safety seats should be used where applicable. The installation and use of these seats should follow the recommendation of the child seat manufacturer. Overhead areas designed only for sleeping should not be occupied while the vehicle is in motion. Trailer should not be occupied while in motion,
  • Can I bring my own insurance ?
    Yes, We do allow you to bring your own insurance rather then using ours. Insurance is required at booking. once we receive proof of coverage from your insurance provider We can remove the insurance cost form your reservation. Not all providers will offer coverage for your trip. Give you provider a call and ask.
  • Can I bring my pet?
    Of Course you can. We love furry co pilots.
  • What is your cancellation policy?
    If cancelled more than 5 days prior to the start date of the trip: 100% of the booking total, including tax Anything paid toward the protection package, including tax If cancelled less than 5 days prior to the start date of the trip: 75% of the booking total, including tax Anything paid toward the protection package, including tax If Cancelled on or after the start date of the trip: Nightly rental amount and prep fee not refunded. Any un used Protection package and Roadside assistance is refunded.
  • Can I tow a trailer or my car behind the RV?
    Towing is allowed in select units with prior approval. Towed trailers or cars must have a braking system. Weight limit of combined trailer/car/atv must be no more then 3500 lbs.
  • Do you offer delivery and pick up?
    Yes. We offer delivery and pick up on most of our unit to any location with in 100 miles of our location.
  • Can I view the RVs before booking?
    Yes, if you would like to view a RV before booking please contact us to scheduale a time.
  • Are festivals allowed?
    Yes. we allow all festivals and car races. Extra security deposit required for Burning Man.
  • Can I add additional drivers?
    Yes. After booking you can go to your reservation and click invite driver to sent a email invite. All drivers must use a different email addess.
  • Do you offer Airport pick up?
    Yes. We offer airport pick up for both major and most minor airports in the area.
  • What are pick up and drop off times.
    Pick up times are scheduled between 9am-5pm. If you are running late we need to be informed at least 30 min prior to scheduled pick up time. This way we won't be waiting around for you to show up, and you wont be waiting around for us to show up. Drop off time are between 9am-5pm. We ask for a 30 min notice when dropping off the RV so we can make sure to meet you there and you don't have to wait around for us and we can meet you at drop-off location to open the gate. We charge a late fee equivalate to another night a 6 pm. No drop off after 6pm. RV must not be dropped off and left outside the gate. $500 fee plus any incurred towing fees for any RV left outside the gate. **Summer pick up times. Between May 1st-Augest 31st . No pick ups between 11am-4pm**
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